Messaging Terms of Service
These Messaging Terms of Service ("Terms") govern the text messaging program run by ZLM Services LLC, doing business as ZLM Outdoor Living ("ZLM," "we," "us," or "our"), which sends SMS, MMS, and RCS messages (together, "Messages"). By opting in to receive Messages, you agree to these Terms.
1. Program description
Program name: ZLM Outdoor Living Team Alerts.
This program is for internal use only. It is used to communicate with ZLM employees about work-related matters, including:
- time-clock reminders, such as when you appear to have forgotten to clock out;
- confirmations of time-record corrections;
- schedule, job, and operational updates.
We do not send marketing or promotional Messages through this program.
2. How you opt in
Employees opt in by completing and signing (on paper or electronically through our HR/payroll system during hiring) the ZLM Employee Text Message Consent Form, which lists their mobile number and includes an unchecked consent box. ZLM keeps signed forms on file. After enrollment, ZLM sends a confirmation Message. Completing the form is part of ZLM's hiring process. Employees may still reply STOP at any time to stop Messages.
3. Two-way messaging
You may reply to certain Messages, for example with your actual clock-out time. A ZLM manager reviews replies that affect time records before any change is made. You are responsible for making sure the information you send is accurate.
4. Message frequency and cost
5. Opting out (STOP) and help (HELP)
- You can cancel at any time. Reply STOP to any Message. You will receive one Message confirming that you have been unsubscribed, and you will receive no further Messages unless you opt in again.
- To opt back in, reply START.
- For help, reply HELP or contact us at (810) 213-8010 or office@zlmoutdoorliving.com.
6. Supported carriers and devices
Messages are sent as RCS where your device and carrier support it, and as SMS or MMS otherwise. Carriers are not liable for delayed or undelivered messages. Delivery is subject to network availability and to your device's capabilities.
7. Changes to your number
If you change or deactivate your mobile number, please tell the office right away so that Messages are not sent to someone else.
8. Privacy
Your information is handled under our Privacy Policy. No mobile information will be shared with third parties or affiliates for marketing or promotional purposes.
9. Changes to these Terms
We may update these Terms from time to time. When we do, we will post the new version on this page and change the effective date above.
10. Contact us
ZLM Services LLC, doing business as ZLM Outdoor Living
9422 Marine City Hwy, Casco, MI 48064
Phone: (810) 213-8010
Email: office@zlmoutdoorliving.com